Privacy Policy

This Privacy Policy explains how Pizza Ranch ("we," "us," "our," or the "Company") collects, uses, discloses, retains, and protects information about you when you visit our website at ranch-pizzadelivery.rest, place orders, or otherwise interact with our services. We are committed to protecting your personal information and your right to privacy in accordance with applicable United States federal and state privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), and the Federal Trade Commission Act (FTC Act).

Please read this Privacy Policy carefully. By accessing or using our website, placing an order, or otherwise engaging with Pizza Ranch, you acknowledge that you have read, understood, and agree to the practices described in this policy. If you do not agree with the terms of this Privacy Policy, please discontinue use of our website and services immediately.

If you have any questions or concerns about this policy or our privacy practices, you may contact us at any time using the contact information provided at the end of this document.

1. About Us

Pizza Ranch is a food delivery and restaurant service operating in the United States. We are dedicated to providing our customers with high-quality pizza and food delivery services through our digital platform and physical operations.

2. Scope of This Privacy Policy

This Privacy Policy applies to all personal information collected by Pizza Ranch through:

• Our website located at ranch-pizzadelivery.rest
• Online food ordering and delivery services
• Customer service communications (email, phone, chat)
• Marketing and promotional communications
• Loyalty programs, surveys, and promotional contests
• Any other interaction you may have with our business

This policy does not apply to third-party websites, applications, or services that may be linked from our website. We encourage you to review the privacy policies of any third-party services before providing them with your personal information.

3. Information We Collect

We collect various types of information in connection with the services we provide. The categories of personal information we collect include the following:

3.1 Personal Identification Information

When you create an account, place an order, or contact us, we may collect the following personally identifiable information:

• Full name
• Email address
• Phone number
• Delivery address and billing address
• Date of birth (where required for age verification)
• Username and password for your account
• Profile picture (if voluntarily uploaded)

3.2 Payment and Financial Information

To process your orders and transactions, we collect payment-related information, including:

• Credit card or debit card details (card number, expiration date, CVV)
• Bank account information (if applicable for payment processing)
• Billing address associated with your payment method
• Transaction history and order records

3.3 Order and Transaction Information

We collect information related to orders placed through our platform, including:

• Items ordered and order preferences
• Special dietary requests or instructions
• Delivery preferences and scheduling information
• Order history and frequency of purchases
• Customer feedback, ratings, and reviews

3.4 Usage Data and Technical Information

When you visit our website, we automatically collect certain technical and usage data, including:

• IP address
• Browser type and version
• Operating system
• Device type and identifiers
• Pages visited and time spent on each page
• Referring website or URL
• Links clicked and features used
• Date and time of access
• Geographic location data (city and state level, based on IP address)

3.5 Cookie and Tracking Data

We use cookies and similar tracking technologies to collect information about your browsing behavior and preferences. For more information about our use of cookies, please refer to Section 9 of this Privacy Policy.

3.6 Communications Data

When you contact us by email, phone, or through our website, we collect:

• The content of your messages and communications
• Your contact details used to reach us
• Records of correspondence for customer service purposes

3.7 Marketing and Preference Data

We collect information about your marketing preferences and interactions with our promotional content, including:

• Subscription status for email newsletters and promotions
• Click-through rates on promotional emails
• Survey responses and feedback
• Participation in loyalty programs and promotional contests

3.8 Information Collected from Third Parties

We may receive information about you from third-party sources, such as:

• Social media platforms (if you link your account or log in via social media)
• Third-party food delivery aggregators and marketplace platforms
• Analytics providers and advertising partners
• Payment processors and fraud detection services

4. How We Use Your Information

Pizza Ranch uses the personal information we collect for the following purposes:

4.1 Service Provision and Order Fulfillment

• Processing and fulfilling your food orders and delivery requests
• Managing your customer account and profile
• Verifying your identity and preventing unauthorized account access
• Processing payments and managing billing
• Coordinating delivery logistics and scheduling
• Sending order confirmations, receipts, and delivery updates

4.2 Customer Service and Support

• Responding to your inquiries, complaints, and support requests
• Resolving disputes related to orders, payments, or deliveries
• Maintaining records of customer interactions for service improvement
• Notifying you of important changes to our services or policies

4.3 Analytics and Service Improvement

• Analyzing website traffic, user behavior, and ordering patterns
• Identifying trends and improving our menu offerings
• Testing new features and optimizing the user experience
• Conducting internal research and business intelligence activities
• Measuring the effectiveness of our website and marketing campaigns

4.4 Marketing and Promotional Communications

• Sending you promotional offers, discounts, and special deals via email or SMS (with your consent where required by law)
• Personalizing marketing content based on your order history and preferences
• Running loyalty programs and reward schemes
• Administering contests, sweepstakes, and promotional events

You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any marketing email or by contacting us directly at [email protected].

4.5 Legal Compliance and Safety

• Complying with applicable federal, state, and local laws and regulations
• Detecting, investigating, and preventing fraudulent transactions and other illegal activities
• Protecting the rights, property, and safety of Pizza Ranch, our customers, and third parties
• Enforcing our Terms of Service and other applicable agreements
• Responding to lawful requests from government authorities and law enforcement

4.6 Business Operations

• Managing our business relationships with suppliers and service providers
• Conducting financial audits and accounting activities
• Supporting potential mergers, acquisitions, or business restructuring activities

5. Legal Basis for Processing Personal Information

Under applicable United States privacy laws, we process your personal information based on the following legal grounds:

• Contract Performance: Processing necessary to fulfill your orders and provide our services to you.
• Legitimate Interests: Processing for our legitimate business interests, such as fraud prevention, website security, and service improvement, provided such interests are not overridden by your rights.
• Legal Obligation: Processing required to comply with applicable laws, regulations, and legal processes.
• Consent: Processing based on your specific, informed, and freely given consent, particularly for marketing communications and certain cookie uses. You may withdraw your consent at any time.

6. Sharing Your Information with Third Parties

Pizza Ranch does not sell your personal information to third parties for monetary consideration. However, we may share your information with certain third parties under the following circumstances:

6.1 Service Providers and Business Partners

We may share your personal information with trusted third-party service providers who assist us in operating our website and delivering our services. These service providers include:

• Payment processors for secure transaction processing
• Delivery and logistics partners who fulfill your food orders
• Cloud hosting and IT service providers who maintain our technical infrastructure
• Analytics providers (such as Google Analytics) for website performance monitoring
• Email marketing platforms for sending promotional communications
• Customer service tools and CRM platforms
• Fraud detection and security services

All service providers are contractually required to process your personal information solely on our behalf, in accordance with our instructions, and in compliance with applicable privacy laws. They are prohibited from using your data for their own independent purposes.

6.2 Legal Requirements and Law Enforcement

We may disclose your personal information if required to do so by law or in good-faith belief that such disclosure is necessary to:

• Comply with a legal obligation, court order, or government request
• Enforce our Terms of Service or other agreements
• Protect the rights, property, or safety of Pizza Ranch, our customers, or others
• Detect, investigate, or prevent fraud or other criminal activity
• Respond to emergency situations involving a threat to life or physical safety

6.3 Business Transfers

In the event of a merger, acquisition, sale of assets, reorganization, or other business transaction, your personal information may be transferred to a successor entity as part of the transaction. We will notify you via email and/or prominent notice on our website of any change in ownership or use of your personal information, and we will provide you with options to manage your data in such circumstances.

6.4 With Your Consent

We may share your personal information with other third parties when we have obtained your explicit consent to do so, such as when you choose to connect your account with a third-party service or participate in a co-branded promotion.

7. Data Security

Pizza Ranch takes the security of your personal information seriously. We implement a range of technical, administrative, and physical security measures designed to protect your data against unauthorized access, disclosure, alteration, or destruction. Our security measures include:

7.1 Technical Safeguards

• SSL/TLS Encryption: All data transmitted between your browser and our website is encrypted using Secure Socket Layer (SSL) or Transport Layer Security (TLS) protocols.
• Data Encryption at Rest: Sensitive data stored in our databases is encrypted using industry-standard encryption algorithms.
• Firewalls and Intrusion Detection: We use network firewalls and intrusion detection systems to protect our infrastructure from unauthorized access.
• Access Controls: Access to personal data is restricted to authorized personnel on a need-to-know basis.
• PCI-DSS Compliance: Payment card data is handled in accordance with Payment Card Industry Data Security Standards.

7.2 Administrative Safeguards

• Regular employee training on data privacy and security best practices
• Data access policies and confidentiality agreements for staff
• Periodic security assessments and vulnerability testing
• Incident response plans for data breach scenarios

7.3 Limitation of Liability

While we take all reasonable steps to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security. In the event of a data breach that is likely to affect your rights and freedoms, we will notify you in accordance with applicable law, including any applicable state breach notification laws.

8. Your Privacy Rights

Depending on your state of residence within the United States, you may have various rights regarding your personal information. We are committed to honoring these rights in accordance with applicable law.

8.1 Rights Under the California Consumer Privacy Act (CCPA/CPRA)

California residents have the following rights under the CCPA and CPRA:

• Right to Know: You have the right to request disclosure of the categories and specific pieces of personal information we have collected about you, the sources of that information, the purposes for which it was collected, and the third parties with whom it was shared.
• Right to Delete: You have the right to request deletion of your personal information, subject to certain exceptions permitted by law.
• Right to Correct: You have the right to request correction of inaccurate personal information we maintain about you.
• Right to Opt-Out of Sale or Sharing: You have the right to opt out of the sale or sharing of your personal information for cross-context behavioral advertising purposes. Pizza Ranch does not sell personal information in exchange for monetary consideration.
• Right to Limit Use of Sensitive Personal Information: You have the right to limit our use of sensitive personal information to what is necessary to provide our services.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights. You will not be denied goods or services, charged different prices, or provided a different level of service for exercising your privacy rights.

8.2 General Privacy Rights for All US Residents

Regardless of your state of residence, we extend the following rights to all users:

• Right to Access: You may request a copy of the personal information we hold about you.
• Right to Correction: You may request that we update or correct inaccurate or incomplete personal information.
• Right to Deletion: You may request deletion of your personal information, subject to our legal retention obligations.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw your consent at any time without affecting the lawfulness of prior processing.
• Right to Opt Out of Marketing: You may opt out of receiving marketing communications from us at any time.
• Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.

8.3 How to Exercise Your Rights

To exercise any of the rights described above, please submit a request to us using one of the following methods:

• Email: [email protected]
• Website: ranch-pizzadelivery.rest

We will verify your identity before processing your request to ensure that personal information is not disclosed to unauthorized parties. We will respond to verified consumer requests within 45 days of receipt. If additional time is needed, we will inform you of the extension and the reason for the delay, up to a maximum of 90 days total.

9. Cookie Policy

Pizza Ranch uses cookies and similar tracking technologies (such as web beacons, pixel tags, and local storage) to enhance your experience on our website, analyze usage patterns, and deliver personalized content and advertising.

9.1 Types of Cookies We Use

9.2 Managing Your Cookie Preferences

You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse or delete cookies, although doing so may affect the functionality of our website. You may also opt out of certain tracking technologies used for advertising purposes through the following resources:

• Network Advertising Initiative (NAI) Opt-Out Tool
• Digital Advertising Alliance (DAA) Opt-Out Tool

For more detailed information about our cookie practices, please refer to our full Cookie Policy available on our website at ranch-pizzadelivery.rest.

10. Data Retention

Pizza Ranch retains your personal information for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, and reporting obligations. The specific retention periods we apply are as follows:

When your personal information is no longer required, we will securely delete or anonymize it in accordance with our data destruction procedures. In some cases, we may be required by law to retain certain data for longer periods.

11. Children's Privacy

Pizza Ranch is committed to protecting the privacy of children. Our website, online ordering platform, and related services are not directed at individuals under the age of 18. We do not knowingly collect, use, or disclose personal information from children under 18 years of age without verifiable parental consent.

If you are a parent or guardian and believe that your child under the age of 18 has provided us with personal information without your consent, please contact us immediately at [email protected]. Upon verification, we will promptly delete the child's personal information from our records.

In compliance with the Children's Online Privacy Protection Act (COPPA), we do not knowingly market to or solicit information from children under 13. If we discover that we have inadvertently collected information from a child under 13, we will take immediate steps to delete such information.

12. International Data Transfers

Pizza Ranch operates primarily within the United States. However, some of our third-party service providers and partners may be located in other countries, which means that your personal information may be transferred to and processed in countries outside the United States.

When we transfer personal information internationally, we take steps to ensure that appropriate safeguards are in place to protect your information in accordance with applicable law. These safeguards may include:

• Contractual clauses and data processing agreements with our international service providers
• Ensuring that recipient countries provide an adequate level of data protection
• Implementing technical and organizational security measures to protect data in transit

By using our services, you acknowledge that your personal information may be transferred to and processed in the United States and potentially other countries whose data protection laws may differ from those in your country of residence.

13. Do Not Track Signals

Some web browsers allow you to send a "Do Not Track" (DNT) signal to websites you visit, indicating that you do not wish to be tracked across different websites. Currently, there is no universal standard for how websites should respond to DNT signals.

At this time, our website does not respond to DNT signals from browsers. However, you can manage tracking preferences through our cookie settings and through the opt-out tools provided in Section 9 of this Privacy Policy.

14. Third-Party Links and Services

Our website may contain links to third-party websites, applications, or services that are not owned or controlled by Pizza Ranch. This Privacy Policy applies only to our website and services. We have no control over the privacy practices of third-party websites and are not responsible for their content or privacy policies.

We encourage you to review the privacy policies of any third-party websites or services that you visit through links on our website before providing them with any personal information.

15. FTC Act Compliance

Pizza Ranch is committed to complying with the Federal Trade Commission Act and the FTC's guidelines regarding privacy, data security, and unfair or deceptive acts and practices. We maintain fair information practices and ensure that our privacy representations are accurate and not misleading.

We do not engage in deceptive data collection practices, and we honor the commitments we make in this Privacy Policy. If you believe that we have engaged in any unfair or deceptive privacy practices, you have the right to file a complaint with the Federal Trade Commission (FTC) as described in Section 17 below.

16. State-Specific Privacy Rights

In addition to the rights described in Section 8, residents of certain U.S. states may have additional privacy rights under state-specific laws:

16.1 California Residents

California residents have enhanced rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), as described in detail in Section 8.1 of this Privacy Policy. California residents may also submit privacy requests through our website or by contacting us at [email protected].

16.2 Virginia Residents

Under the Virginia Consumer Data Protection Act (VCDPA), Virginia residents have rights to access, correct, delete, and obtain a portable copy of their personal data, as well as the right to opt out of the processing of personal data for targeted advertising or profiling purposes.

16.3 Colorado Residents

Under the Colorado Privacy Act (CPA), Colorado residents have rights to access, correct, delete, and obtain a portable copy of their personal data, as well as the right to opt out of targeted advertising and profiling.

16.4 Other State Residents

Residents of other states with applicable privacy laws may have similar rights. We are committed to complying with all applicable state privacy laws across the United States. Please contact us to learn more about the specific rights available to you based on your state of residence.

17. Filing Complaints

If you have concerns about how we handle your personal information and are not satisfied with our response, you have the right to file a complaint with the appropriate data protection or consumer protection authority.

17.1 Federal Trade Commission (FTC)

For complaints related to unfair or deceptive privacy practices, you may contact the Federal Trade Commission:

• Website: www.ftc.gov/complaint
• Phone: 1-877-FTC-HELP (1-877-382-4357)
• Address: Federal Trade Commission, 600 Pennsylvania Avenue, NW, Washington, DC 20580

17.2 California Attorney General (for California Residents)

California residents may file complaints regarding violations of the CCPA/CPRA with the California Privacy Protection Agency (CPPA) or the California Attorney General:

• California Privacy Protection Agency: cppa.ca.gov
• California Attorney General: oag.ca.gov

17.3 State Attorneys General

Residents of other states may also file complaints with their respective state attorneys general offices. Contact information for your state's attorney general can typically be found on your state government's official website.

18. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes to this policy, we will:

• Update the "Last Updated" date at the top of this page
• Post a prominent notice on our website
• Where required by law, send you a notification via email

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information. Your continued use of our website and services after any updates to this Privacy Policy constitutes your acceptance of the revised policy.

19. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please do not hesitate to contact us. We are committed to addressing your concerns promptly and transparently.

This Privacy Policy was last reviewed and updated on May 16, 2026. This document constitutes the complete and current Privacy Policy of Pizza Ranch for the website ranch-pizzadelivery.rest.